Setting Up Webmail – Your identity and email signature

Customising your Roundcube Webmail inbox is quite straightforward.  Here’s how in 3 steps:

1. Log into your webmail account:

https://webmail.(yourdomain).co.uk    >  Enter your username and password

2. Click the ‘settings’ gearwheel icon (left menu)

First, set up your identity.  From the left menu, choose: Identities > and click on your email address (next column).

Complete the top section:

Display Name
This is the name that will appear in your recipients inbox, so make sure they can clearly identify you by this (e.g. mine is ‘Rachael, Websorceress’)

Organization
Put your company name in this field. The other two fields can be left blank.

3. Complete the Signature Section

You can just enter ordinary text in here or if you want to customise your signature, then ‘check’ the HTML signature box.  A little interface will appear where you can upload a logo, pick a font, change colours and add links etc. I would recommend you use a logo size of approx 150px wide so there is no issue with people viewing on smaller devices and mobile phones.

Once you’re happy it’s complete, click the ‘Save’ button

To finish, click the ‘Mail’ icon (top right) to take you back to your inbox where you can now log out.

Your identity and email signature is now set up.

Upgrade your Personal Paypal Account to a Business Account

To upgrade your current PayPal Personal Account to a Business or Premier Account:

  1. Go to https://www.paypal.com/UPGRADE and log in to your PayPal account
  2. Click the Upgrade Now button at the bottom of the page.
  3. The next page will allow you to choose a personal Premier Account or a Business Account. Simply select which type of account you would like, and click the Continue button.  If you have selected a Business Account, you will be asked to enter your Business Information and click Submit.

Note: PayPal Business Accounts allow you to conduct transactions under a company or group name.  Whatever account you choose, all transaction records and history from your Personal Account will be retained in the upgraded account.

Create or Update An Email Signature in Microsoft Outlook 2010

Step 1 –

Click “File“, then click “Options” in the left-hand menu.

Step 2 –

Select “Mail” from the list of options, then click “Signatures“.

Step 3 –

Here you can edit or replace the existing signature with a new one; alternatively click ‘New’ to create one from scratch.

Saving your email signature in Outlook 2010

In the top-right corner of the signatures box, you will be able to select default signatures and whether to include signatures automatically on replies. Once you are done, click “OK” and your changes will be saved.

 

Content Management Systems, the pros and cons

These platforms are designed to allow individuals to access and manage their website themselves. They are only ideal for clients with good IT skills, who need to regularly make updates. Whilst it has it’s positives, with the exception of our *online ecommerce shopping cart solution, we generally don’t recommend the use of CMS for our clients in general for the following reasons:

CMS Advantages;

Convenience….Possessing the ability to add or edit pages on your website yourself means you can control in real time when updates are made to your site.

Savings in Costs….This is debatable, while it is true that costs are incurred in paying your web developer, time is often better spent concentrating on the everyday running of the business.

CMS Disadvantages:

Technical Expertise….Even the most basic of CMS systems requires some IT skill and will certainly require some sort of training. This learning curve can only be developed by regular use with good support, which is time consuming and involves further costs.

Lack of Support….Due to the wide and varied range of CMS platforms available, we do not have the time or facility in house to offer such training or support. Most platforms are ‘open source’ where support is usually in the form of other users dedicating their own time to assist people via online forums. If you post a question and no solution is immediately forthcoming, you will need to spend time sourcing an alternative, by searching for online tutorials elsewhere or to pay your developer for their time to assist you.

Errors and Mistakes….Without the correct knowledge and understanding of the architecture of the website you could inadvertently alter the layout, resulting in a site that will look unsightly, that can be make worse in attempt to fix. Your website is your virtual shop window and anything less than functional, visually or technical, is unprofessional and potentially very embarrassing.

Grammar and Spelling….Correct grammar and spelling reflects professionalism and is imperative to usability. This, along with the good use of keywords, determines how easy your site is to read for search engines. Proof reading by your designer, ensures optimal professionalism, this simply cannot be achieved by a standard WYSIWYG editor.

Image Resizing….The importance of a correct image size in both dimension and quality cannot be stressed enough. The page layout is dependent on this and distortion can occur if not done correctly. Some platforms may shrink the display of images that are too large to fit a space, but they do not adjust the file size which if too heavy, will take an eternity to load, especially on a mobile phone. People will not wait around…  In addition, visual marketing techniques will be missed out, that are also applied by the developer.

Security….CMS systems rely on 3rd party plugin’s for functionality and visual interest (such as contact forms, social media widgets, calendar countdowns etc). Unless your plugin’s are from reputable sources (how can this be guaranteed?), by installing such, you are technically allowing access to the back end (code) of your website. Unfortunately this is like a back door invitation to cyber attackers who are free to inject malware and viruses onto your website and the server itself, which in turn will then infect the devices of your website visitors and customers. This can obviously be very detrimental to your business reputation and very damaging to your search engine ranking if your domain is reported for containing such. Unless security is built in, (seldom), for peace of mind you would really need to pay for a security app, incurring additional expense.

Security and Updates of the Platform and all Plugins are issued on a regular basis, requiring manual installation. Due to the constant bombardment of external security threats and general design bugs – platform and plug in updates are regularly released (at least every couple of weeks) which always require urgent action. You will be expected to routinely check for these, to backup your system, database and files, download the updates and install them yourself.

Ongoing Compatibility….You cannot guarantee the theme, plugins or widgets you paid for will work with the latest platform updates, in which case you would need to contact the author for a fix or for an update of the entire theme. This is very unlikely to be free of charge unless you have paid for support packages.

If a breach occurs and the server itself became infected, it is quite some task to clean and reinstall the system, website and database back to its original settings and unless you ritually back up your system on a daily basis, there will undoubtedly be some loss of data.

Search Engine Optimisation

How your site fares in today’s global market is directly related to how search engines ‘see’ and crawl your website. A CMS system can rarely compete with a handcrafted HTML site. Search engines do not see your website as you do, they trawl through the underlying code and unless it is in a language that they recognise, the website could get down-ranked or ignored completely. We know html has always been and indeed continues to be, the predominant universal programming language for creating web pages. The code is easy for search engines to read and crawl and is quick to load and all browsers support it.

Time and Staff Costs – Do you have the resources?

Running a business of any size is not an easy task. Admin is a large unpaid part of any organisation and you can’t do everything ‘effectively’ yourself without sacrifice. Have you really the time, expertise or inclination to log on and update your website, to edit, resize and clean up your images and to carefully read through your paragraphs of text to ensure they contain the correct keywords, are succinct, error free and portray the message intended? If the answer to most of these questions is no, then it means that you will need to pay an employee to do do these tasks, who may also require training. Not as cost effective as you may have first thought.

The most common misconception of web design is a lack of understanding of the level of preparation and work that is put into the development of a website. Not only in the visual part that can be seen, but within the underlying code. Without the proper training, experience and skill, so many things can go wrong: formatting errors, incorrect preparation of images, no image compression or tagging, incorrect sizing, displaying photographs of poor quality with no optimisation – all of which can reflect badly on our reputation when viewed by prospective clients.

Despite your best intentions, it can be false economy in paying for a CMS to be implemented, that you don’t have the resources; time, staff, skills and proper training to use effectively. 15 years of experience has shown that in 99% of cases, the client regrets the decision of a CMS site and ends up paying for website maintenance as well as having already incurred the additional aforementioned running costs. We want you to view your website as a cost effective tool for your business, one you are proud to show to your customers and clients, not something that is half-hearted or that has become nothing more than a loathsome burden.

Outsourcing your updates to us is cost effective (less than you think!) and removes the stress of the aforementioned points entirely.  You can rest assured that your updates will be clean, professional, done promptly and at a fraction of the cost of a an employee.

Read more about our web management service & costs below:

Outsourced Web Management Service

*Websorceress is partnered with EKM, one of the countries largest and fastest growing ecommerce provider.  We have extensively worked with their platform for a number of years and have found their system on the whole reliable, secure & relatively easy to use, with a huge selection of tutorials, a dedicated account manager and 7 day UK based support via telephone, ticket system and email.

iphone/ipad IMAP – Message could not be moved to the mailbox Trash – Bug Fix

If you have set up IMAP on your iphone but find you cannot delete your emails and you’re getting a little pop up window saying, ‘Unable to move message. The message could not be moved to the mailbox Trash’ then here’s a fix.

Follow the instructions below:

1. Tap ‘Settings’ (grey gear wheel)
2. Tap on your email account (yourdomain.co.uk), then again on the next screen
3. Click ‘Advanced’
4. Scroll down to ‘IMAP Path Prefix /’ tap on this and enter the word INBOX (in capitals)
5. Click ‘Account’ at the top and click ‘Done’

Close down the app and open up your email account, you should now be able to delete your emails.

Add an email signature to your iphone email app

To include a simple text signature:

  1. Click the ‘Settings’ App (grey gearwheel), then go to ‘Mail, Contacts, Calendars’, then to ‘Signatures’.
  2. Simply type in or paste your signature in the box. Job done!
  3.  Send an email out to another email address of yours to check the display.

To include an html signature (including an image/logo):

  1. First, send yourself an email which you can open up on your iphone that includes your graphic email signature.
  2. Open this email up on your iphone, tap and hold your finger on some part of the email body that is not a link. When the iOS select box appears, drag the little blue markers at the end to highlight/surround your signature as best as possible. When highlighted, tap the ‘Copy’ button to copy your signatures to your iOS Clipboard.
  3. Click the ‘Settings’ App (grey gearwheel), then go to ‘Mail, Contacts, Calendars’, then to ‘Signatures’.
  4. Tap twice in the empty box and select ‘Paste’ from the popup menu.
  5. If your signature looks distorted at this point, it may be that your device has applied special formatting .  You can remove this by shaking your device until the ‘Undo Change Attributes’ box appears – select ‘undo’ from the pop up window and your signature should now display nicely.
  6. Go back to your Mail app and try sending an email from the account that you installed the signature on. It should now work as expected.

Add an email signature to your iphone

Run your Domain email through Gmail

You may find it more convenient to have your emails in one place.

To run your domain email through Gmail you need to apply the following settings:

1. Open up Gmail and click the settings gear wheel ‘top right’
2. Choose ‘Accounts and Imports’ from the top tab
3. Click ‘Add a POP3 mail account that you own’ from the ‘Check email from other accounts (using POP3):’ option (4rd down)
4. Enter your domain Email Address in the pop up window e.g enquiries@yourdomain.co.uk
and click ‘next step’ and enter the following settings:

Username: enquiries@yourdomain.co.uk
Password: ********
pop server: pop3@yourdomain.co.uk Port 110

you can skip the checkboxes. Click ‘Add Account’, click yes or no to save password – your choice
The first checkbox should be ticked (yes I want to be able to send mail as…) > Next Step > Enter the name you wish to be displayed eg. ‘Your company’, untick the alias box > Next Step and enter the following settings:

SMTP Server: smtp.yourdomain.co.uk Port 587
Username: enquiries@yourdomain.co.uk
Password: ********

Secured connection using TLS > Add account

5. Gmail will then send you a verification email to your domain account with a code, copy this and paste into the verify box

Your gmail will now import your domain emails.

You will also see when you now click ‘Compose’ within Gmail, you have the option to send your mail via your default gmail address or your domain email address via a dropdown.

Back up Emails via Windows Live Mail

Backing up your email data via Windows Live Mail takes just a couple of minutes.

You may like to empty your spam and deleted folder from your Windows Live Mail and get rid of anything you don’t need first as you don’t need to back these up.

1. Firstly, create a new folder on your computer somewhere called ‘Email Backup’
2. Open your Windows Live Mail program.
3. At the top left you will see a little pane with a drop-down arrow next to it. Click it. Go to Export Email > Email
Messages. If it offers a choice in the ‘Select Program’ window, choose ‘Microsoft Windows Live Mail’ > Next.
Then it will prompt you to browse for a folder to store them in. Just use the ‘browse’ button to find the folder you
created earlier called ‘Email Backup’ and click ok.
4. Select Folders Window – ‘All Folders’ should be chosen by default so just click Next. The program will then
export all the data to a single file.  That’s it!

Keep the file safe somewhere other than on the device you have just backed up so in the event of catastrophe, you can quickly restore all of your email data.

Scam Warning – Be vigilant

BEWARE!!!! Please spare 2 mins to read and share this.

There is a telephone scam going around pretending to be from Microsoft saying they have detected a serious security issue with your pc which needs to be resolved immediately. They then ask for log in details and serial codes to fix your pc whereby they gain access and shut it down, holding it to ransom, only releasing it for a substantial fee. Under no circumstances give anyone, any log in data, passwords, serial codes etc over the phone without identifying who that person is. Microsoft or any other reputable company would never cold call in this manner or ask you to relinquish private details.

If you happen to come across a webpage by accident that says your browser has been blocked, again holding you to ransom, do not interact – shut down and restart your machine immediately.

Also, please pay the same attention to your emails. Scam emails are getting more and more convincing but any reputable company will always address you by name and will never ask you to download zip files. The golden rule is, if you do not know the person or company and you are not expecting the email, delete it immediately – DO NOT open attachments, DO NOT follow links. If you are unsure, either telephone the company concerned or open your browser and manually type in the name of the company’s web address and access your account from there.

Keep your anti-virus programs up to date and make sure they are installed on your tablets and mobile phones too.

If you do find your device has been compromised please contact us, we know trusted people within the IT industry that can help salvage your machine and data. At the end of the day though, vigilance is key – better to be safe than sorry.

Cheap SEO deals: the potential risks

Why you shouldn’t use these cheap services

Often, certain SEO deals and companies promising the earth for an apparent low cost, don’t often look too bad and it might be tempting to use them.   These may include cold callers, someone you know who is apparently ‘great with computers’ and that cheap offshore company that can deliver the earth for a few pounds.  But, here’s the facts:

When it comes to search engine optimization, it does not make sense to cut costs at the expense of lost sales and revenue. All of the services above have in common that it can be risky to use them. For example:

  • The fully automated solutions offered by many hosting companies and CMS vendors are usually outdated methods that worked ok in the early 2000’s. Nowadays, these methods don’t work anymore. Some automated methods are considered spam and your website might get penalized if you use them. SEO isn’t point-and-click anymore.
  • Your nephew might know how to code an HTML web page but that doesn’t mean the he has any SEO knowledge. If your nephew is good with numbers, it still doesn’t make sense to let him do your accounting (if you don’t want to get in trouble with the tax office).
  • Many of the offshore companies use automated spam tools to ‘promote’ your website. Hiring these companies is often a sure way to get your website banned from Google in the long run. Some of these services even tweak the meta keywords tag of your web pages, which is a sure sign that they do not know what they’re doing.

 

Search engine optimization is more than point-and-click

SEO is more than building a few links, adding a few keywords to your web pages. There’s nothing that you can ‘install’ on your website and that’s it.

The right visitors from search engines are crucial to the success of any website. It’s important to understand that search engine optimiation is not a one-off project. If you focus on short-lived optimization tactics, you will get short-lived results.  It’s much better to develop a long-term search engine optimization strategy based upon your industry, products and services and making your website content interesting, engaging and up to date.  Get this right and you’re a winner, try using short cuts and you will find yourself climbing a long road back if penalized.