How to set up your Android mobile device with your domain email account using the IMAP protocol.
Checklist before you begin:
- Ensure your domain email address has been created
- Make sure you know your password! *
*If you are just starting out and/or you need to update your password from the default one issued, log into your Webmail first and change it. You can do this by visiting https://webmail.webmailhost.co.uk log in with your email address and default password, click settings gearwheel (far right) then ‘Password’ (left menu) update your password then Click ‘Save’ then log out. To reassure yourself it is correct, log back in and out using your new password.
Note: we prefer you to use the IMAP protocol over POP3 as IMAP syncs the messages on the mail server with multiple devices allowing you manage your domain email inbox from different locations. POP3 downloads the email directly onto the device you view it on and does not leave a copy on the server, therefore to read it again, you must use the same device.
Setting up your domain email on your Android phone.
- Locate and tap on the Email (envelope icon)
- scroll down to Settings > + Add Account
- Enter your full email address and password and tap NEXT
- tap IMAP account
- On the Incoming server settings screen, enter: Email address – your full domain email address, for example, you@yourdomain.co.uk
Password – your domain email account password
Username – your full domain email address, for example, you@yourdomain.co.uk
IMAP server – enter: yourdomain.co.uk
Security type – select SSL (accept all certificates)
Port – 993 > tap NEXT - On the Outgoing server settings screen, enter the following information:
- SMTP server – enter: yourdomain.co.uk
Security type – select SSL (accept all certificates)
Port – 465
Require sign-in – you will need to check this box!
Username – enter your full domain email address, for example, you@yourdomain.co.uk
Password – enter your domain email account password, tap NEXT - On the Accounts Options screen, you can select your preferred account options, including sync schedule, new email notification and more. Tap NEXT to complete the setup process.
Your Android device is now configured to access your domain email account using the default Mail app.