Updating your Email Settings on an Android device

In your mail app, tap the hamburger menu (three horizontal lines) on the left side.

Then tap the settings cogwheel at the top.


Select the email account you wish to change. Then, scroll to the bottom and tap Server settings. Here is where you can update incoming/outgoing server names, ports, passwords and authentication settings.

Your screen should look like the image below.
Be sure to click Done when finished!

Send a test message out to another one of your non-domain related accounts (such as gmail etc) and send it back again to make sure you are both able to send and receive mail ok.

Having issues?

Our support on issues using this software is limited – we’re happy to verify you’ve put everything in the right place. Please email us with screenshots of the configurations you applied as per this article and we will let you know if anything has been missed.

Updating Mail Server Settings or Password on iPhone default mail app

Go to Settings  > Mail > Accounts > tap on your email account > tap on the email address at the top > this screen will contain your imap information.

INCOMING MAIL SERVER

Host Name: yourdomain.co.uk

Username: your email address

Password: (your password)

OUTGOING MAIL SERVER

SMTP (this should say your domain name to the right – tap on it) > PRIMARY SERVER On (tap on it) >

OUTGOING MAIL SERVER

Host name: yourdomain.co.uk

Password: (your password)

Use SSL – Enable toggle to the right

Authentication Password

Server Port 587

Click Done

(Your screen should look like this below)