All posts by websorceress

Domain Email Set Up – (IMAP) on Android

How to set up your Android mobile device with your domain email account using the IMAP protocol.

Checklist before you begin:

  1. Ensure your domain email address has been created
  2. Make sure you know your password! *

*If you are just starting out and/or you need to update your password from the default one issued, log into your Webmail first and change it. You can do this by visiting https://webmail.webmailhost.co.uk log in with your email address and default password, click settings gearwheel (far right) then ‘Password’ (left menu) update your password then Click ‘Save’ then log out. To reassure yourself it is correct, log back in and out using your new password.

Note: we prefer you to use the IMAP protocol over POP3 as IMAP syncs the messages on the mail server with multiple devices allowing you manage your domain email inbox from different locations. POP3 downloads the email directly onto the device you view it on and does not leave a copy on the server, therefore to read it again, you must use the same device.

Setting up your domain email on your Android phone.

  1. Locate and tap on the Email (envelope icon)
  2. scroll down to Settings > + Add Account
  3. Enter your full email address and password and tap NEXT
  4. tap IMAP account
  5. On the Incoming server settings screen, enter: Email address – your full domain email address, for example, you@yourdomain.co.uk
    Password – your domain email account password
    Username – your full domain email address, for example, you@yourdomain.co.uk
    IMAP server – enter: yourdomain.co.uk
    Security type – select SSL (accept all certificates)
    Port – 993 > tap NEXT
  6. On the Outgoing server settings screen, enter the following information:
  7. SMTP server – enter: yourdomain.co.uk
    Security type – select SSL (accept all certificates)
    Port – 465
    Require sign-in – you will need to check this box!
    Username – enter your full domain email address, for example, you@yourdomain.co.uk
    Password – enter your domain email account password, tap NEXT
  8. On the Accounts Options screen, you can select your preferred account options, including sync schedule, new email notification and more. Tap NEXT to  complete the setup process.

Your Android device is now configured to access your domain email account using the default Mail app.

Email settings for Outlook and other email clients – including SSL

To setup your Email client such as Outlook, Thunderbird and so on you will need the mail settings as below:

For IMAP

Account type: IMAP
Incoming mail server: mail.domain.co.uk (using your actual domain name)
Port 143

Username:  (your full email address)
Password:  (your email account password)

For SSL use –
Incoming mail server: cloud304.thundercloud.uk
Port :993

For POP3

Account type: POP3
Incoming mail server: mail.domain.co.uk (using your actual domain name)
Port 110

For SSL use –
Incoming mail server: cloud304.thundercloud.uk
Port :995

Outgoing mail server: cloud304.thundercloud.uk
Port 25025

User/pass: as above

For SSL use –
Outgoing mail server: cloud304.thundercloud.uk
Port 465

Please make sure you enable outbound authentication if using Outlook. This will use the same credentials as your incoming server.

email Settings for 3rd Party Programs (Outlook etc)

To setup your Email client such as Outlook, Thunderbird and so on you will need the mail settings as below:

For IMAP

Account type: IMAP

Incoming mail server: mail.domain.com (use your own actual domain name)

Port 143

Username: Full email address

Password: mail account password

For SSL use –

Incoming mail server – cloud304.thundercloud.uk

Port :993

For POP3

Incoming mail server: as above

Port 110

User/pass: as above

For SSL use –

Incoming mail server – cloud304.thundercloud.uk

Port :995

Outgoing mail server: as above

Port 25 (you can try port 25025 if you have issues sending)

User/pass: as above

For SSL use –

Outgoing mail server – cloud304.thundercloud.uk

Port :465

Please make sure you enable outbound authentication if using Outlook. This will use the same credentials as your incoming server.

Setting Up Webmail – Your identity and email signature

Customising your Roundcube Webmail inbox is quite straightforward.  Here’s how in 3 steps:

1. Log into your webmail account:

https://webmail.(yourdomain).co.uk    >  Enter your username and password

2. Click the ‘settings’ gearwheel icon (left menu)

First, set up your identity.  From the left menu, choose: Identities > and click on your email address (next column).

Complete the top section:

Display Name
This is the name that will appear in your recipients inbox, so make sure they can clearly identify you by this (e.g. mine is ‘Rachael, Websorceress’)

Organization
Put your company name in this field. The other two fields can be left blank.

3. Complete the Signature Section

You can just enter ordinary text in here or if you want to customise your signature, then ‘check’ the HTML signature box.  A little interface will appear where you can upload a logo, pick a font, change colours and add links etc. I would recommend you use a logo size of approx 150px wide so there is no issue with people viewing on smaller devices and mobile phones.

Once you’re happy it’s complete, click the ‘Save’ button

To finish, click the ‘Mail’ icon (top right) to take you back to your inbox where you can now log out.

Your identity and email signature is now set up.

Content Management Systems, the pros and cons

These platforms are designed to allow individuals to access and manage their website themselves. They are only ideal for clients with good IT skills, who need to regularly make updates. Whilst it has it’s positives, with the exception of our *online ecommerce shopping cart solution, we generally don’t recommend the use of CMS for our clients in general for the following reasons:

CMS Advantages;

Convenience….Possessing the ability to add or edit pages on your website yourself means you can control in real time when updates are made to your site.

Savings in Costs….This is debatable, while it is true that costs are incurred in paying your web developer, time is often better spent concentrating on the everyday running of the business.

CMS Disadvantages:

Technical Expertise….Even the most basic of CMS systems requires some IT skill and will certainly require some sort of training. This learning curve can only be developed by regular use with good support, which is time consuming and involves further costs.

Lack of Support….Due to the wide and varied range of CMS platforms available, we do not have the time or facility in house to offer such training or support. Most platforms are ‘open source’ where support is usually in the form of other users dedicating their own time to assist people via online forums. If you post a question and no solution is immediately forthcoming, you will need to spend time sourcing an alternative, by searching for online tutorials elsewhere or to pay your developer for their time to assist you.

Errors and Mistakes….Without the correct knowledge and understanding of the architecture of the website you could inadvertently alter the layout, resulting in a site that will look unsightly, that can be make worse in attempt to fix. Your website is your virtual shop window and anything less than functional, visually or technical, is unprofessional and potentially very embarrassing.

Grammar and Spelling….Correct grammar and spelling reflects professionalism and is imperative to usability. This, along with the good use of keywords, determines how easy your site is to read for search engines. Proof reading by your designer, ensures optimal professionalism, this simply cannot be achieved by a standard WYSIWYG editor.

Image Resizing….The importance of a correct image size in both dimension and quality cannot be stressed enough. The page layout is dependent on this and distortion can occur if not done correctly. Some platforms may shrink the display of images that are too large to fit a space, but they do not adjust the file size which if too heavy, will take an eternity to load, especially on a mobile phone. People will not wait around…  In addition, visual marketing techniques will be missed out, that are also applied by the developer.

Security….CMS systems rely on 3rd party plugin’s for functionality and visual interest (such as contact forms, social media widgets, calendar countdowns etc). Unless your plugin’s are from reputable sources (how can this be guaranteed?), by installing such, you are technically allowing access to the back end (code) of your website. Unfortunately this is like a back door invitation to cyber attackers who are free to inject malware and viruses onto your website and the server itself, which in turn will then infect the devices of your website visitors and customers. This can obviously be very detrimental to your business reputation and very damaging to your search engine ranking if your domain is reported for containing such. Unless security is built in, (seldom), for peace of mind you would really need to pay for a security app, incurring additional expense.

Security and Updates of the Platform and all Plugins are issued on a regular basis, requiring manual installation. Due to the constant bombardment of external security threats and general design bugs – platform and plug in updates are regularly released (at least every couple of weeks) which always require urgent action. You will be expected to routinely check for these, to backup your system, database and files, download the updates and install them yourself.

Ongoing Compatibility….You cannot guarantee the theme, plugins or widgets you paid for will work with the latest platform updates, in which case you would need to contact the author for a fix or for an update of the entire theme. This is very unlikely to be free of charge unless you have paid for support packages.

If a breach occurs and the server itself became infected, it is quite some task to clean and reinstall the system, website and database back to its original settings and unless you ritually back up your system on a daily basis, there will undoubtedly be some loss of data.

Search Engine Optimisation

How your site fares in today’s global market is directly related to how search engines ‘see’ and crawl your website. A CMS system can rarely compete with a handcrafted HTML site. Search engines do not see your website as you do, they trawl through the underlying code and unless it is in a language that they recognise, the website could get down-ranked or ignored completely. We know html has always been and indeed continues to be, the predominant universal programming language for creating web pages. The code is easy for search engines to read and crawl and is quick to load and all browsers support it.

Time and Staff Costs – Do you have the resources?

Running a business of any size is not an easy task. Admin is a large unpaid part of any organisation and you can’t do everything ‘effectively’ yourself without sacrifice. Have you really the time, expertise or inclination to log on and update your website, to edit, resize and clean up your images and to carefully read through your paragraphs of text to ensure they contain the correct keywords, are succinct, error free and portray the message intended? If the answer to most of these questions is no, then it means that you will need to pay an employee to do do these tasks, who may also require training. Not as cost effective as you may have first thought.

The most common misconception of web design is a lack of understanding of the level of preparation and work that is put into the development of a website. Not only in the visual part that can be seen, but within the underlying code. Without the proper training, experience and skill, so many things can go wrong: formatting errors, incorrect preparation of images, no image compression or tagging, incorrect sizing, displaying photographs of poor quality with no optimisation – all of which can reflect badly on our reputation when viewed by prospective clients.

Despite your best intentions, it can be false economy in paying for a CMS to be implemented, that you don’t have the resources; time, staff, skills and proper training to use effectively. 15 years of experience has shown that in 99% of cases, the client regrets the decision of a CMS site and ends up paying for website maintenance as well as having already incurred the additional aforementioned running costs. We want you to view your website as a cost effective tool for your business, one you are proud to show to your customers and clients, not something that is half-hearted or that has become nothing more than a loathsome burden.

Outsourcing your updates to us is cost effective (less than you think!) and removes the stress of the aforementioned points entirely.  You can rest assured that your updates will be clean, professional, done promptly and at a fraction of the cost of a an employee.

Read more about our web management service & costs below:

Outsourced Web Management Service

*Websorceress is partnered with EKM, one of the countries largest and fastest growing ecommerce provider.  We have extensively worked with their platform for a number of years and have found their system on the whole reliable, secure & relatively easy to use, with a huge selection of tutorials, a dedicated account manager and 7 day UK based support via telephone, ticket system and email.

iphone/ipad IMAP – Message could not be moved to the mailbox Trash – Bug Fix

If you have set up IMAP on your iphone but find you cannot delete your emails and you’re getting a little pop up window saying, ‘Unable to move message. The message could not be moved to the mailbox Trash’ then here’s a fix.

Follow the instructions below:

1. Tap ‘Settings’ (grey gear wheel)
2. Tap on your email account (yourdomain.co.uk), then again on the next screen
3. Click ‘Advanced’
4. Scroll down to ‘IMAP Path Prefix /’ tap on this and enter the word INBOX (in capitals)
5. Click ‘Account’ at the top and click ‘Done’

Close down the app and open up your email account, you should now be able to delete your emails.

Add an email signature to your iphone email app

To include a simple text signature:

  1. Click the ‘Settings’ App (grey gearwheel), then go to ‘Mail, Contacts, Calendars’, then to ‘Signatures’.
  2. Simply type in or paste your signature in the box. Job done!
  3.  Send an email out to another email address of yours to check the display.

To include an html signature (including an image/logo):

  1. First, send yourself an email which you can open up on your iphone that includes your graphic email signature.
  2. Open this email up on your iphone, tap and hold your finger on some part of the email body that is not a link. When the iOS select box appears, drag the little blue markers at the end to highlight/surround your signature as best as possible. When highlighted, tap the ‘Copy’ button to copy your signatures to your iOS Clipboard.
  3. Click the ‘Settings’ App (grey gearwheel), then go to ‘Mail, Contacts, Calendars’, then to ‘Signatures’.
  4. Tap twice in the empty box and select ‘Paste’ from the popup menu.
  5. If your signature looks distorted at this point, it may be that your device has applied special formatting .  You can remove this by shaking your device until the ‘Undo Change Attributes’ box appears – select ‘undo’ from the pop up window and your signature should now display nicely.
  6. Go back to your Mail app and try sending an email from the account that you installed the signature on. It should now work as expected.

Add an email signature to your iphone

Thinking of buying social media ‘likes’/’followers’ – Read this first…

If you’re tempted to buying follows, views and likes on social networks, you should think very carefully.

You wouldn’t dream of going to a dodgy looking tattoo parlour or a seedy looking hotel because you wouldn’t want to put yourself at risk.  The same goes for online services.

Whilst suddenly gaining a torrent of ‘likes’ overnight looks great from the outside looking in,  you must remember you are purchasing  ‘fake’ likes and these will not contribute in any way to your business.

I’m not saying all paid like services are bad but please consider the following very carefully if you plan on purchasing these sort of packages:

Keep a careful eye on spam posts that may suddenly start to appear which often contain links to viruses, malmare and ad sites. Delete these immediately. Facebook, Twitter etc don’t like this kind of thing for 3 main reasons:

1. They already have their own advertising system to score ‘likes’ and ‘followers’ so it interferes with their revenue

2. It opens the gateway for spammers that post their unwanted nonesense (at best) on your page

3. It makes a mockery of the ‘like’ ‘follow’ popularity system making it a waste of time. Similar to Googles search engine ranking, social networking sites will heavily penalise anyone trying to circumvent their system – all social networking sites are following suit.

You can never be too cautious with regards to companies offering ‘black-hat’ services.  Just remember, the fall out lies with you, not them.